CONSULTANT / FACILITATOR

You will be responsible for a broad range of consulting and facilitation-related activities including, but not limited to proposal writing, project and resource planning, quantitative/qualitative research design and analysis, and stand-up training/delivery of workshops and programmes.

Your core responsibilities will comprise:

• Assist senior consultant(s) in the timely, effective and successful implementation of various projects

• Think through, conceptualize and develop customized proposals for clients

• Design and implement research studies (e.g. Voice of Customer surveys, focus groups) for data collection and analysis

• Conduct secondary research in formulating comprehensive solutions

• Develop and facilitate workshops and other experiential learning solutions – particularly in the area of customer experience and leadership development

• Maintain good client relations at the working level

• Stay abreast of relevant industry trends, customers’ concerns and current challenges

• Work collaboratively with team members across the Emerge Family network

Where necessary and as part of specific project requirements, this role may involve some travel to regional cities – within Southeast Asia and China (between 5-20% of your time).

Candidates Must Demonstrate

• At least 3-4 years of experience and expertise in designing and facilitating workshops for corporate audiences

• Outstanding communication and interpersonal skills, with an authentic and confident presence that builds trust

• Self-leadership and motivation, ability to work with multiple stakeholders under tight timelines and pressure

• Excellent project management skills, being highly-organized and adaptable to different environments

• Business acumen in picking up client’s business challenges, industry trends and changes

• Passion and drive for quality work and results at the highest standards

• Emotional intelligence and ability to collaborate and influence, as a team-player

• An openness and willingness to learn and be hands-on

• Fluency in English and Mandarin Chinese (read, written and spoken)

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Other Qualifications

• Bachelor’s Degree preferably in one or more of these relevant fields – Business Management/Administration, Economics, Human Resources, Marketing, Psychology, Social Sciences

• Proficient in Microsoft Office applications, especially Excel and PowerPoint

• A background in management consulting, training and/or customer experience will be an advantage

• Kindly note that the candidate must have at least 3-4 years of training and/or facilitation experience

Application Process

Please submit your CV and cover letter to hr@emerge-consult.com.

Your cover letter should explain your interest in Emerge, expected salary, and what makes you stand out from the rest.

We seek your understanding, in that we will only notify shortlisted candidates for next steps due to the volume of applications received.